Pine Creek Care Center

If I could give this place a 0 I would. Do NOT take your family member there. They are a nightmare. My aunt went there and they never helped her. We would have to have family shifts to go there and bathe her, take her to the restroom, change her bedding. They even forgot to feed her a few days. Using the nurse button makes no difference. She was there for 2 weeks and she seen the doctor one time after a week of me calling every day. As for calling daily I had to update them in correct medication to administer her too.

Much improved air quality today. Thank you very much! Everyone was very nice and accommodating. Ernesto listened and responded to a request I had in a manner I appreciated. Only thing I can think of is to provide tv headphones to the patients so they can listen to the tv without disturbing their roommate. Guest side chairs that are lightweight, easy and quiet to move around would be an improvement over the metal. I enjoyed my visit today. Thank you for caring enough to solicit feedback

The staff are very rude and unprofessional. One nurse literally started cursing because he was frustrated about something I have no idea what he was angry about. Whenever I tried to get a staff attention no one cared to help and I would just get a bad attitude from staff members. Worst of all the level of care is horrendous. A wound specialist actually looked at my wound where it was bleeding perfously to the point I had to get a nurse redress my wound twice and wound specialist said I see here that this is healing. I was bleeding through the dressing that she didn't care to redress. I didn't notice until after she left. Horrendous experience! Don't come here

I just wanna say thank you to all of you and your staff for taking such good care of my aunt Barbara Sturtevant. Thank you you guys are clean and your staff is amazing. They took good care of their residence. This was my aunt Barbara couple years ago before she got sick. I just want to say one thing your facilities, workout room. upgrade their workout equipment and their treadmills and all that I’m sure that there’s a way that you guys can have. Somebody donate. Some equipment for you guys like go to Dick’s Sporting Goods big five all those Debbie willing to help you guys I’m sure it’s a right off for them but they need to be updated in the recreation lounge. That’s another thing that should be updated as well but other than that everything that I’ve seen so far, Shannon is amazing. She takes such good care of my aunt Barb and she loves her so much and Shannon loves her. My aunt Barbara loves her aunt, Shannon is amazing. She’s an angel to my aunt Barbara Shannon’s family. Thank you, Shannon. And there’s some organizations that will help you build and remodel the facility too. I’ll check around and find out. It needs more parking space for visitors can come visit your loved ones needs an upgrade inside the place where they have their lunch. They need to make it more better for them on the outside the back door where they go and sit needs to be grass make it pretty nice plants so they can enjoy life what little they have left need some upgrades, so do some upgrades

If I could give 0 stars I would . This one star is okay though. First of all I want to say this facility is very clean and the stuff are mostly very friendly. My review is for the staffing manager . I really don’t understand why you post shifts for registry staff l but then treat them like garbage! I booked a double shift almost 2 weeks ago, it was sitting on my calendar up until almost 3.5 hours to start of the second shift before the shift was cancelled No prior notice no heads up , not even enough courtesy to cancel it in a timeframe in which I could have been able to pick another shift! This is very inconsiderate and heartless! I came from far because it was a double shift , half the pay for the shift went into transport expenses. We are real people with real lives ! Be human for crying out loud . That money was already planned for , the one shift wasn’t worth all the trouble I went through! I know you don’t care and most likely no one will do anything about it or even read this but if by any rare chance anyone from there see this , Please tell whoever is in charge to stop being so cruel . I’m not the only person who they’ve done this to, I should have listened when the others were narrating their ordeals with this facility or whoever is in charge of staffing !!